FAX and OCR (Auto entry fax orders)
March 4th, 2010
Some of our customers are faced with fax orders that won’t go away. EDI just isn’t an option. Silveredge has created a solution that automatically converts fax documents into standard EDI documents suitable for order entry. The faxes are received on a network based fax server and retrieved. Using Optical Character Recognition technology, the faxes are successfully converted to files. Full success is achieved more than 90% with exceptions kicking out to the customer service department.