Hello IBM i Fans!

March 4th, 2010

Welcome to Silveredge Consulting’s blog.  Let us know if you find informative content here.  Our purpose is to have a searchable up to date portal of information for the Silveredge community.  Our community consists of employees and clients as well as those of you sharing the same interest in IBM i.  We will share business solutions as well as technology projects that may be something you can leverage in your business.

Posted In: Uncategorized

Warehouse Automation easier than ever

March 4th, 2010

Silveredge has recently implemented a full warehouse automation solution custom designed by the client utilizing LANSA as the development tool.  The wireless devices display html pages, which are easily understood by the warehouse staff.  The pages are directly generated by the IBM i, without the need for additional hardware.  The client utilizes this method for picking, receiving, shipping, and cycle counting.  While this solution interfaced with the HFA ERP solution, the approach is universal.

FAX and OCR (Auto entry fax orders)

March 4th, 2010

Some of our customers are faced with fax orders that won’t go away.  EDI just isn’t an option.  Silveredge has created a solution that automatically converts fax documents into standard EDI documents suitable for order entry.  The faxes are received on a network based fax server and retrieved.  Using Optical Character Recognition technology, the faxes are successfully converted to files.  Full success is achieved more than 90% with exceptions kicking out to the customer service department.

RMA’s enabled thru email to customers

September 4th, 2009

Silveredge had the opportunity to aid the customer service department at one of our clients by enabling them to automate return merchandise authorization shipping labels via email.  Utilizing the IBM i (System i AS/400), the system converted the RMA report into an HTML formatted email which is sent directly to the customer.  As part of that process, the program calls a web socket utility at UPS ultimately resulting in UPS transferring GIF images of all labels back through the web socket.  Those images are then stored on a server and the link is embedded in the HTML email. 

The ERP software utilized is of no consequence; this approach can be utilized universally.  Additionally, although this application was specifically for RMA’s, any application requiring shipping labels to a remote or customer/partner location could use this template solution.